Wrong refund and re-payment

About Shipping

 Delivery Time :

✈ Ships worldwide and ships from China. Usually the delivery time starts to count after you confirm the QC photos.

⚠ Only after you confirm the order confirmation information and Quality Check pictures (QC pictures) sent by customer service, we will start shipping your shoes.

More Shipping Info check >> Shipping info

About Refund & Return

✅ Before shipping, you can apply for a refund. 

1）The period of PayPal refund arrival (Usually Real-time arrival)

2）The period of credit card payment refund arrival (Usually about 7-20 working days)

✅ We offer a comprehensive 30 Day Returns guarantee for each orders. If you want to return your items, you must contact us for our shipping address. And all items must be with original status: unworn, unwashed, and with all tags attached.

✅ If it is the quality problem or we ship mistaken version to you, please take photos of the item and send the pictures to customer service. We will take responsibility for the quality problem item.

More return and refund, please check >>> Return Policy

Stockx Kicks is best reps shoes website, so we provide you with the best service

✅ Before shipping, provide quality control photos (check the>>QC photo).

✅ After your payment is successful, the customer service will usually send an order confirmation message via WhatsApp or email within 24 hours. After you confirm the order information, quality check pictures will be sent within 1-3 days. Through these two procedures to ensure that the shoes can arrive smoothly and you are satisfied with the purchased shoes!
Please make sure you receive the customer service message and reply (sometimes the email will enter the spam mailbox, please check carefully)

✅ After shipping, we will provide shipping photos and tracking number to you.

✅ We have purchased shipping insurance for you. If intercepted by customs, we will send a new pair.

✅ Support timely online customer service (Whatsapp/Email/Discord).

�� After purchasing shoes, become a stockxkicks VIP member and enjoy more VIP benefits, such as VIP Giveaway, VIP exclusive discounts, VIP free gifts, etc. （check >>> VIP Benefits)